Introduction

This Privacy Policy explains how Lakhera Global Services Pvt. Ltd. ("LGS", "we", "us", or "our") collects, uses, discloses, and safeguards information collected from users (each, a "User") of https://www.lakheraglobalservices.com (the "Website") and the services we offer. We are committed to handling personal data in accordance with applicable law, including India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and — where applicable to users in those regions — the EU GDPR. By using the Website and submitting information through it, you consent to the practices described here. Last updated: [to be confirmed on publication].

We collect the following categories of information:

• Information you provide — name, organisation, designation, email, phone number, city/region, area of interest, and any message or brief you submit through our contact or mandate-intake forms.
• Usage data — pages visited, referring URLs, device and browser type, and similar analytics collected automatically.
• Cookies and similar technologies — used to operate the site and, where you consent, to measure performance.
• Communications — records of correspondence when you contact us.

We use the information we collect to:

• Respond to your enquiries and assess potential mandates or partnerships.
• Provide, maintain, and improve our services and the Website.
• Send service updates or communications where you have opted in.
• Comply with legal, regulatory, and governance obligations.
• Protect the rights, property, and safety of LGS, our clients, and others.

We use cookies and similar technologies to operate the Website and, with your consent, to understand how it is used. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. Some features may not function correctly without certain cookies.

We do not sell or rent your personal information. We disclose it only in the following circumstances:

• To trusted service providers who assist us in operating the Website and delivering services, under appropriate confidentiality obligations.
• When required by law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of LGS, our clients, or others.
• In connection with a business transfer, merger, or acquisition.
• With your explicit consent for a specified purpose.

We retain personal information only for as long as necessary to fulfil the purposes set out in this Policy, to comply with our legal, regulatory, and governance obligations, and to resolve disputes. When information is no longer required, we delete or anonymise it.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

LGS operates across India and international jurisdictions, including the UAE. Where personal information is transferred across borders, we take steps to ensure it remains protected consistent with this Policy and applicable law.

Subject to applicable law, you may exercise the rights below by contacting us using the details provided. We will respond within the timeframes required by law.

You have the right to:

• Access and update your personal information.
• Request correction or deletion of your personal information.
• Withdraw consent or object to certain processing.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Lodge a complaint with the relevant data protection authority.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy statements.

The Website is not directed to anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes will be communicated where required by law.